Civility Matters: Conversations on Rudeness, Respect and Workplace Culture

Civility Matters is a podcast about workplace civility, incivility, rudeness and the human side of leadership. Hosted by psychologist and speaker John O’Brien, the show features guests from business, healthcare, education, and public life who explore why rudeness happens, how it affects people and organizations, and what we can do to build more respectful workplaces and communities.

Each episode offers research-based insight and practical steps for leaders, HR professionals, and anyone working to reduce toxic behavior and strengthen trust. The show provides a regular reminder that how we treat each other at work isn’t a soft skill, but rather it is a strategic advantage.

Host

Dr. John O'Brien

John M. O’Brien, Ph.D., is a clinical psychologist, author, and expert in social behavior, with a particular focus on the psychology of civility and interpersonal communication. He is the author of Rudeness Rehab: Reclaiming Civility in the Workplace and Your Home Space, a groundbreaking book that blends psychological research with practical strategies to help individuals cultivate more respectful, empathic, and productive relationships. He received his degrees from Boston College (B.A), Tufts University (M.A.) and Michigan State University (Ph.D.) in psychology/counseling psychology.

In addition to his clinical practice, Dr. O’Brien is a sought-after speaker, trainer, coach, and consultant who delivers workshops and seminars on leadership, communication, conflict resolution, and emotional intelligence. His work has been featured in multiple media outlets, and he is dedicated to fostering a more compassionate and considerate world.

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